Vehicle downtime dropped 29% and remote diagnostics coverage reached 92% of active fleet.
A mobility provider operating thousands of vehicles needed stronger telemetry visibility and proactive maintenance to reduce downtime and improve driver experience.
We delivered a connected fleet platform for telemetry ingestion, remote diagnostics, predictive maintenance triggers, and operations tooling for dispatch and support teams.
Fleet downtime reduced by 29%
Remote diagnostics coverage reached 92%
Maintenance SLA compliance improved by 33%
Support ticket resolution time reduced by 26%
“Heedfx helped us move from reactive maintenance to predictive operations at scale.”
VP of Fleet Technology
Mobility Provider
